Facebook is low on Consumer Satisfaction

A surprising result from a recent survey conducted by the American Consumer Satisfaction Index (ACSI). Facebook turned out to be a lower performer in the survey, with customers not at all satisfied with their experience with the sites. The major reasons are privacy and security concerns, spam, annoying applications, hundreds of notifications, etc. Facebook is the number one website in the USA. Now, how can it be so very popular if people dislike it so much??

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